Build Trust and Rapport

Master the basics of client communication to establish trust and rapport with your clients from the very first interaction.

Craft Quotes That Convert

Learn to prepare professional, detailed, and personalized travel quotes that stand out and compel clients to take action.

Stay Organized and Efficient

Discover tools and systems to manage client communications effectively, track conversations, and streamline follow-ups.

About the Course

Effective client communication is the cornerstone of a successful travel agent's career. In this comprehensive course, you'll master the skills needed to build strong client relationships, deliver exceptional service, and create a seamless booking experience. Whether you are a new or experienced travel agent, refine your communication techniques, stay organized, and create a client experience that leads to referrals and repeat business.

Meet Your Instructor

Hi, I'm [Your Name], your guide in mastering client communication in the travel industry. With years of experience and expertise, I'm here to help you refine your skills, stay organized, and create memorable client experiences that drive your success in the travel business.

Course Curriculum

5 Chapters · 20 Lessons

  1. 1

    Introduction to Effective Client Communication

    1. (Included in full purchase)

      Qualifying Questions for Clients

    2. (Included in full purchase)

      Qualifying Clients - Wander Workshop

    3. (Included in full purchase)

      WanderSHORT: Disclosure Statements for Travel Agents

    4. (Included in full purchase)

      Designing Travel Request Form

  2. 2

    Crafting Persuasive Travel Quotes

    1. (Included in full purchase)

      Personalization Techniques

    2. (Included in full purchase)

      Building Client Relationships

    3. (Included in full purchase)

      Example Destination Wording

    4. (Included in full purchase)

      Example Iceland Quote Email

    5. (Included in full purchase)

      Example Caribbean Email (Island of Nevis/St. Kitts) - Luxury Client

    6. (Included in full purchase)

      Example All-Inclusive Email

  3. 3

    Staying Organized with Client Communications

    1. (Included in full purchase)

      Creating an Effective Follow-Up System

    2. (Included in full purchase)

      WanderSHORT: Effective Client Follow-Up Strategies

    3. (Included in full purchase)

      Effective Client Follow-Up Strategies (PDF)

  4. 4

    Writing Professional Emails and Texts

    1. (Included in full purchase)

      Using Tone and Language Effectively

    2. (Included in full purchase)

      Email Subject Line Examples

    3. (Included in full purchase)

      What to Include in a Quote Email

    4. (Included in full purchase)

      Example Quote w/ 2 Destinations

    5. (Included in full purchase)

      Texting Templates & Examples

    6. (Included in full purchase)

      FREE Email Templates

  5. 5

    Effective Virtual Meetings

    1. (Included in full purchase)

      Engaging Clients During Virtual Meetings

Ready to Elevate Your Client Communication Skills?

Join now to unlock the secrets of effective client communication, refine your techniques, and create a client experience that stands out in the travel industry.

Enroll Now